Financial Inclusion Forum Events

We aim to host around ten events each year covering a variety of different topics within the financial inclusion domain. For accessibility the majority of our events are hosted in central London where we are often sponsored by large firms operating within the space.

FIF - Digital Financial Services: Are We Realising their Full Potential?

FIF - Digital Financial Services: Are We Realising their Full Potential?

19 January 2017 18:30 - 20:30

  Citigroup Centre

Citigroup Centre


19th January 2017


Citigroup Centre

33 Canada Square, Canary Wharf, London E14 5LB, UK

from 6,30pm to 8,30pm

Including networking and drinks


Graham Wright, Microsave


Anant Nautiyal, GSMA

To register for this event Log in to the website or email the Financial Forum coordinator for a First Time pass at

Digital financial services are now being touted as the answer to financial inclusion. But there are growing concerns that DFS primarily focuses almost exclusively on payments – not least of all because the mobile network operators are leading the charge, and banks typically remain laggards.

Having asked the poor to run the marathon out of poverty on one leg (microcredit), are we doing the same again by asking them to run the race with digital payments alone? We know that the poor need a range of financial services (savings, credit, insurance and payments) and thus real financial inclusion must necessarily provide all of these.

So how do we move DFS beyond payments? And are we doing enough?

About the speakers:

Graham A.N. Wright founded MicroSave and is currently its Group Managing Director. He has had a career of over two decades of development experience underpinned by five years of experience in management consultancy, training and audit with a leading accounting firm in Europe. He is a reformed Chartered Accountant. Graham has provided training and technical assistance to a variety of financial institutions in Bangladesh, India, Indonesia, the Philippines and throughout Africa. After setting up MicroSave, he oversaw the provision large-scale programme of technical assistance to Equity Bank and 50 other MicroSave partners across Africa and Asia. Graham has been deeply involved in digital financial services (DFS) from the days he sat on the original steering committee for M-PESA and supported its initial pilot-testing process. He has worked on a wide variety of DFS projects with banks and telcos in Bangladesh, Colombia, India, Indonesia, Kenya, Papua New Guinea, South Africa, Tanzania and Uganda. These involved strategic planning, market research, product development, process analysis, agent network development and maintenance, and marketing. Graham is a regular speaker at conferences and has authored over 30 papers and briefing notes, as well as an array of training materials on mobile banking. He was also chair of the CGAP Savings Mobilisation Working Group, a member of the CGAP Product Development Group and is a Research Associate at the Institute of Development Policy and Management, University of Manchester, UK.

Anant Nautiyal is a Manager for the Mobile Money Programme at GSMA. In this role, Anant manages engagements in markets with mobile operators to foster collaborative ecosystem initiatives (such as merchant payments, PAYG service provider payments, interoperability and more). Prior to joining GSMA, Anant worked at the International Telecommunication Union (ITU) in Geneva, and in philanthropic and consulting roles in the ‘mobile for development’ space.

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