Digital Financial Services for Refugees and Other Forcibly Displaced Populations: Balancing Opportunities and Challenges

Digital Financial Services for Refugees and Other Forcibly Displaced Populations: Balancing Opportunities and Challenges




The Financial Inclusion Forum, in partnership with GSMA and Financial Inclusion Forum Africa,



Digital financial services for forcibly displaced populations: balancing opportunities and challenges



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At this event, practitioners and industry experts, including from GSMA, Caribou Digital, the International Rescue Committee (IRC), and Dinarak, will discuss the potential of digital financial services to improve the lives of forcibly displaced populations, and the challenges that remain for these services to become a reality.


The panel discussion will consider the following questions:

  • How can digital financial solutions support forcibly displaced people? What specific opportunities do these services offer in terms of reach, affordability and scale?
  • Which financial needs do these services best target, and in what contexts? What innovations are emerging?
  • What could be the risks or unintended consequences of introducing digital financial services? Are there groups who could be made more vulnerable or be left behind?


Speakers include:


Isaac Kwamy, GSMA


Isaac is the Senior Manager, Strategic Partnerships & Market Engagement for GSMA Mobile for Humanitarian Innovation Programme. In this role, he is responsible for building and managing partnerships between MNOs and the humanitarian sector for Sub-Saharan Africa, MENA, Asia Regions & the Americas. Isaac has over 18 years of senior- level experience in the humanitarian and development sector. Prior to joining GSMA, Isaac worked for NetHope, World Vision International and various other organizations in the humanitarian and development sectors. He has run Global Humanitarian Operations Programs including Emergency Preparedness and Response efforts, Crisis Informatics, Access to Information as Aid and Humanitarian Digital Financial Services. Over the years, he has developed a deep and practical understanding of humanitarian and development operations and the use & adoption of technologies to enable Aid efficiency over a vast number of contexts.


Chris Locke, Caribou Digital

Chris is the Founder of Caribou Digital. Previously, Chris was the Managing Director of GSMA Mobile for Development, helping the mobile industry build services to improve the lives of the poorest people in the world. Before that, Chris spent 15 years working in senior roles within the mobile and internet industries, for companies such as the Virgin Group, Three, AOL and T-Mobile. Before his industry career he was the Xerox Lecturer in Electronic Communication and Publishing at University College London. He has maintained strong links to the research community, including as the editor of “Thumbculture: The Meaning of Mobile Phones in Society”, an anthology of research on the global social effect of mobile technology. Chris is a Visiting Fellow at the University of California, San Diego and a Digital Ambassador to the UN Capital Development Fund. He is based in Farnham, Surrey in the UK.




Daphne Jayasinghe, International Rescue Committee  



Daphne is the International Rescue Committee’s Europe Head of Policy and Chief Policy Adviser, Economic Programmes. She leads IRC’s work influencing economic policy impacting on displaced populations on themes including jobs, humanitarian cash transfers and women’s economic empowerment. Daphne specialises in gender and women’s rights and is a UK Gender and Development Network board member. Before joining IRC she was Women’s Rights Adviser for ActionAid UK, Amnesty International USA's Advocacy Director for Women's Human Rights in Washington DC and served as a UK government policy adviser for the Charity Commission and the Department for International Trade. 



Ayman Dababneh, Dinarak

Ayman Dababneh is an innovative business development strategist with over 10 years of solid and professional experience in Information and Communication Technology (ICT) sector. He is currently managing the Business Development Unit at Dinarak (m-PSP) where he is leading the commercial initiatives, FinTech solutions, strategic partnerships and alliances, focusing on Financial Inclusion implementation programs to provide convenient and innovative digital financial services to low income, refugees and host communities, women and youth. Ayman has previously work with Zain Jordan, ICT Association of Jordan, Al Arabia Group, and Power2Motivate.



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Event Properties

Event Date 04-03-2020 6:30 pm
Event End Date 04-03-2020 8:00 pm
Individual Price Free
Location GSMA

Location Map

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