Technology & Data in Financial Inclusion: Is it Hype or Reality?

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Free Events
21 Jun 2018 18:00 - 19:30
EY - 1 More London Riverside, London SE1 2AF, UK
United Kingdom

Technology & Data in Financial Inclusion: Is it Hype or Reality?

A panel discussion on innovation in inclusive finance and practical examples of how data and digital solutions are

expanding access to finance in the UK.

Thursday, 21st June, 2018

From 6.00 (please arrive at 5.30) to 7.30 pm (followed by drinks)

Hosted by EY

1 More London Place

London SE1 2AF


Emma Bickerstaffe – Advisor, The Big Issue Group

David Tracy – Chief Analytics Officer, Castlight

Ian Hossack – CEO, The Change Account

Hamish Thomas – Partner, EY

Gulenn Tambe – Partner, EY

Marloes Nicholls  – Head of Programmes, Finance Innovation Lab.



EY and the Financial Inclusion Forum are delighted to invite you to a discussion of how technology is enabling new data-driven and digital solutions that are expanding access to finance in the United Kingdom and beyond. Building on insights from EY’s Innovation in Financial Inclusion report, the conversation will move to open data, digital passports, and alternative credit scoring and currency digitisation in a European context. The panel of industry leaders and subject matter experts will guide us through the hype and reality. The speakers joining us are:

  • Emma Bickerstaffe,  has recently moved on from her role as Head of Strategy and Chief of Staff for the CEO of HSBC UK, to follow her passion of creating a more inclusive financial system. Working in partnership with The Big Issue, her current initiative seeks to remove barriers to banking and provide 6m financially excluded people in the UK access to basic banking services. Emma spent 10 years at HSBC where she held a number of Global, Region and Country positions focusing on Strategy and Transformation. Emma helped the bank navigate the fast paced internal and external environment, and consider the impact of change on colleagues, customers and communities. She has a keen interest in innovation including emerging technologies, agile working practices, and their impact on traditional business models. Prior to joining the bank, Emma worked for a Management Consultancy in Australia. She holds a Bachelor of Science in Organisational Psychology, and a Masters of Business
  • David Tracy, who serves as Chief Data Analytics Officer at Castlight to ensure its products leverage the latest data science techniques and to create innovative new products to help lending institutions and consumers take advantage of the opportunities afforded by open banking, by giving them the tools they need to make better financial decisions. Prior to joining Castlight January 2018, David built and led data science teams in the UK and internationally, most recently founding and developing the data science team at web-based fantasy sports company FanDuel. David has also worked widely across the UK and Europe’s insurance sector at Kwik-Fit Insurance, Ageas and Tesco Bank.
  • Ian Hossack, who is the CEO of The Change Account and has 25 years of experience in retail banking. Before joining The Change Account, Ian was the CEO of Oblong Cards, Sales Director at Tuxedo Money and Head of Partnerships at HBOS Plc. Ian is also a former board member of Britannia Personal Lending, AA Financial Services and Trade Union Congress FS.
  • Hamish Thomas, who is a Partner with EY Financial Services Advisory, leads the EMEIA Payments practice, and is Chair of the EY FSO Blockchain Working Group. He is focussed on working with clients to understand both the opportunities and risks presented by the changing environment and balancing the two. He engages on topics from emerging technologies and legacy transformation to regulation and financial crime compliance.
  • Gulenn Tambe, who is a Partner with EY Financial Services Advisory in the UK. Having led Quantitative Remediation Services in Assurance and a number of Innovation initiatives for Audit Services, she currently leads our Financial Analytics team. With more than 20 years’ experience in the design, implementation and delivery of complex data and analytics projects, Gulenn has also been focusing on the development of a value adding solution for corporate reporting in line with the principles of sustainability and integrated reporting. With increased momentum in this field for Financial Services, she is working with our clients towards embedding the SDGs and long term value creation in reporting solutions

The session will be moderated by Marloes Nicholls, who is Head of Programmes at the Finance Innovation Lab, a charity working for a financial system that serves people and planet. She leads the Lab’s work incubating and researching new businesses and innovations with potential to make finance more responsible, democratic and fair. She’s passionate about end-user engagement and co-design methods, and her current research focuses on data and AI technologies.



17.30: Welcome and registration

18.00 – 18.15: Keynote - Data Drivers and Digital Passports as featured in EY’s report Innovation in Financial Inclusion  – Hamish Thomas

18.15-19.00: Panel discussion

19.00 – 19.10: Wrap-up – Gulenn Tambe

19.10– 20.00: Drinks


We hope you can join this event and enjoy what we hope will be a lively and informative discussion. 
To confirm your attendance, please



All Dates

  • 21 Jun 2018 18:00 - 19:30